" B&W responded to my initial contact about woodworm treatment via their website (whereas another company I contacted didn't bother), so their surveyor came to view within a few days, and a quote was received the following day. The work was completed a couple of weeks after I gave the go-ahead. Both visits were punctual, and nothing was put-off or rearranged, which was good. The quote was broken down into several items, so I could choose how far to go, and afterwards there were no extra costs. The two men who did the work were very pleasant and got on with the job without any fuss or drama, and nothing went wrong. Some floorboards had to be taken up, but they replaced them and didn't leave any mess behind. Overall I am very happy with the way it all went."
- PaulH-1293